Help Center

To G2 FOUR / G2X FOUR users,

We found an issue on ANDROID devices that prevents launching the Handy Guitar Lab for G2 FOUR app.
This matter is currently being dealt with high priority and we will provide a solution as soon as possible.

We sincerely apologize for the inconvenience this may have caused.


ZOOM Corporation

As of March 10th, 2023, ZOOM product compatibility with Windows 11:

Yes: Compatible


Field Recorders
F8n Pro: Yes
F8n: Yes
F6: Yes
F4: (Discontinued): Yes
F3: Yes
F2 / F2-BT: Yes
F1: Yes

Handy Recorders
H8: Yes
H6: Yes
H5: Yes
H4n Pro: Yes
H3-VR: Yes
H2n: Yes
H1n: Yes

MicTrak Recorders
M4: Yes
M3: Yes
M2: Yes

Handy Video Recorders
Q8n-4K: Yes
Q8: Yes
Q2n-4K: Yes
Q2n (Discontinued): Yes
Q4n (Discontinued): Yes

Audio Interfaces
GCE-3: Yes
UAC-8: Yes
UAC-2: Yes
UAC-232: Yes
U-44: Yes
U-24: Yes
U-22: Yes
AMS-44: Yes
AMS-24: Yes
AMS-22: Yes

PodTrak Recorders
P8: Yes
P4: Yes

Digital Mixers
L-20R: Yes
L-20: Yes
L-12: Yes
L-8: Yes

Multi-Track Recorders
R24: Yes
R20: Yes
R16: Yes
R12: Yes
R8: Yes

Guitar Effects Pedals
G11: Yes
G6: Yes
G5n: Yes
G3n / G3Xn: Yes
G2 FOUR / G2X FOUR：Yes
G1 FOUR / G1X FOUR: Yes

Acoustic Effects Pedals
AC-3: Yes
AC-2: Yes
A1 FOUR / A1X FOUR: Yes

Bass Effects Pedals
B6: Yes
B3n: Yes
B2 FOUR: Yes
B1 FOUR / B1X FOUR: Yes

Vocal Processors
V6: Yes
V3: Yes

MultiStomp Pedals
MS-50G: Yes
MS-60B: Yes
MS-70CDR: Yes

Software
UAC-8 MixEfx: Yes
UAC-2 MixEfx: Yes
UAC-232 Mix Control: Yes
HandyShare: Yes
MS Decoder(64bit): Yes
Guitar Lab: Yes
ZOOM Ambisonics Player: Yes
MS-50G Effect Manager: Yes
F2 Editor: Yes
M3 Edit & Play: Yes

To Zoom customers

Following the release of the new MicTrak series (M2, M3, and M4) in December 2022, we received feedback that some recorders were experiencing RF (radio frequency) interference.

We investigated these reports and found that certain units from the initial pilot lot were affected by a flaw in the assembly process. The affected units are more prone to RF interference under specific circumstances.

Should you experience RF noise and your unit's serial number falls within the range listed below, please contact your local Zoom Distributor for a free replacement.

Serial Number Range

Japan
M2 : 0002 - 1360
M3 : 0302 - 1096
M4 : 0007 - 0650

USA
M2 : 0171 - 1290
M3 : 0101 - 1400
M4 : 0101 - 1800

Europe
M2 : 0371 - 0960
M3 : 0011 - 1010
M4 : 0311 - 1500

At Zoom, we strive for excellence and we value the creators who use our products.
We sincerely apologize for the inconvenience this may have caused.

Zoom Corporation

Get the most out of your ZOOM H8 Handy Recorder with the latest firmware update.

Bug Fix

• If the noise gate threshold was set higher than −65dBFS and the unit was restarted, the setting would be changed to −80dBFS.

_{For instructions on updating your ZOOM H8, use the H8 Firmware Update Guide}

DOWNLOAD FIRMWARE

Get the most out of your ZOOM LiveTrak L-20 / L-20R with the latest Control App update.

Function Update

• Released as version compatible with iPadOS 16.1.
  
  

<sub>* ZOOM Bluetooth adapter (ex. BTA-1) is required.
* For detailed instructions on how to use L-20 Control app, please refer to the Operation Manual (PDF).</sub>

GET THE L-20 CONTROL APP FROM APP STORE

Get the most out of your ZOOM R8 Multi Track Recorder with the latest driver update for Windows.

Function Update

• Supports Pro Tools 2022.4 or later.

_{For instructions on installing the new audio driver, use the ZOOM Product Driver Installation Guide.}

_{DOWNLOAD WINDOWS DRIVER V2.5 FOR R8}

Get the most out of your ZOOM R16 / R24 Multi Track Recorder with the latest driver update for Mac.

Bug Fix

• USB audio could not be input or output when a USB-C Digital AV Multiport Adapter was used.

_{For instructions on installing the new audio driver, use the ZOOM Product Driver Installation Guide.}

_{DOWNLOAD MAC DRIVER V1.7 FOR R16 & R17}

R20 CONTROL APP FOR IPAD

The R20 Control is an app that enables wireless control of the ZOOM R20 MultiTrak recorder. You can now use your iPad as a remote control to record, mix, edit effects, and adjust your settings. It also supports iPadOS VoiceOver to provide accessibility for the visually impaired.

IMPORTANT NOTICE
R20 Control App requires the unit to be updated to Firmware Version 3.00 (download here)
The optional BTA-1 adapter is also required for Bluetooth connection with your iPad.

For detailed instructions on how to use the R20 Control app, please refer to the Operation Manual (PDF).

_{GET THE R20 CONTROL APP FROM APP STORE}

Due to global electronic component supply shortages, some different parts are now being used, resulting in the following product specification changes.

September 12, 2022 update: Added specification changes for F8n Pro.

Due to a fire at the semiconductor factory of Asahi Kasei Microdevices Corporation occurred in October 2020, we had to use some different electronic components resulting in the following product specifications changes.

May 23, 2022 update: Added specification changes for H3-VR.

December 7, 2021 update: Added specification changes for F6, P8, and P4.

June 15, 2021 update: Added specification changes for H8 and L-8.

May 7, 2021 update: Published specification changes for H5 and H4n Pro Black.

Get the most out of your ZOOM F8n Pro Field Recorder with the latest firmware update.

Function Updates

• A function has been added that shows the SD card formatting menu when the power is turned on.
• An "MS Stereo Link (Monitor Only)" parameter, which converts only the monitoring signal to normal stereo, has been added to the Stereo Link Mode settings.

Bug Fix

• Resolved an issue where the MAIN OUT signal could be no output correctly about 0.5％ of the products when the power was turned on after being off for two or more hours.

_{For instructions on updating your Zoom F8n Pro, use the F8n Pro Firmware Update Guide.
For details on how to operate the V1.2 additional functions, please refer to the F8n Pro V1.2 Supplementary Manual.}

_{DOWNLOAD FIRMWARE}